Refund policy

Return & Refund Policy

At House of Zorona, we aim to provide a seamless shopping experience.

Return Window
Returns are accepted within 7 days of delivery.

Eligibility

• Items must be unused, unwashed, and in original condition

• Tags must be intact

Non-Returnable Items

• Sale items

• Customized or made-to-order products

Refund Process
Approved refunds will be processed within 5–7 business days to the original payment method.

Damaged or Incorrect Items
Must be reported within 48 hours of delivery with proper proof.

Return Approval
All returns are subject to verification and approval by our team.